Customer retention rates are 18% higher on average when employees are highly engaged (Cvent, 2014)
Capturing employee insights provides an ‘under the bonnet’ view of your business, what’s working well, what’s not and what you need to do to fix it’s before its too late. Regular monitoring of employee engagement and morale will help you make evidence-based decisions to ensure your business thrives and stays ahead of the competition.
In-house versus Independent?
In-house employee engagement research can sometimes show very positive results despite high staff turnover and low morale. Employees are more likely to give honest, ‘warts and all’ feedback about their employer if they are guaranteed anonymity at reporting stage.
We provide an independent, ‘safe’ space for your staff to say what they really think and feel rather than what they think you want to hear.
Combining our rock solid research and coaching skills to build excellent trust and rapport, asking all the right questions and listening intently to the answers.
We can help you with the three key elements of employee insights:
Interested in finding out more?
Give us a call or drop us an email – 01865 596771 / firstname.lastname@example.org